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For enquiries relating to the PANDORA eSTORE, please use the following contact details:

  • Call FREEPHONE number 0808 234 5431*,Monday to Friday 8am - 8pm,Saturday – Sunday 9am - 6pm (except Public Holidays)

  • Email:

The PANDORA eSTORE can only handle requests relating to the purchases from the eSTORE specifically.  

*Please note, calls are free from any UK landline. UK mobile network charges might apply. Please check with your network provider.


  • For enquiries relating to jewellery purchases in store, please contact the store directly. Click here to find the nearest store.

  • For general enquiries about PANDORA UK products and services, please email

Contact numbers:

  • Business telephone number: +44 844 873 1442 /p>

  • Business fax number: +44 844 873 1444

  • Business orders:

  • Customer Service: +44 844 873 1441, option 1

PANDORA Jewellery UK Ltd.
33 George Street
London W1U 3QB

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